May 2024
5/08/2024
CALL TO ORDER:
PRAYER AND MOMENT OF SILENCE:
Introduction: Happy May!
Topics of Discussion: Patient survey review per Heart of Florida. Newsletter
Shout out- To our logo creator!
CAB Reminders:
Please be courteous. Cease side conversations during the meeting and give peers the opportunity to speak without interruption. Please silence all cell phones, and if you need to answer please step outside.
Please respond by Monday (the week of CAB) at the latest so transportation and lunch orders can be coordinated. If you do not confirm attendance, you are still more than welcome to join, however a meal will be subject to availability. Transportation will need to be confirmed by that Monday as well.
Review of New Patient Survey: Input on creating our Ryan White Part B customer satisfaction survey- With Heart of Florida-
Newsletter: Is this something that y’all would like? Who is willing to do this? What would you want to see in the newsletter? Where should we have the newsletter? How often are we creating the newsletter? What are your suggestions?
Upcoming Events: No upcoming events at the agency currently.
CQM Report: At the end of each meeting, please provide any information that would be helpful to the Quality Management Team to work on prior to their next meeting. (Dental, open house, bylaws updated, etc.)
Raffle: 2- $25 value gifts.
NEXT MEETING: June 12, 2024,
Future Agenda Items:
- CQM Response: The CAB website/ text group.
- Review of orientation folder.
- Classes/Presentations for further learning experiences