Introduction:  Happy New Year! New members: Brief overview of CAB- as needed.

Need to discuss:

CAB Reminders:  Please respond by Monday (the week of CAB) at the latest so transportation and lunch orders can be coordinated. If you do not confirm attendance, you are still more than welcome to join, however a meal will be subject to availability.  Transportation will need to be confirmed by that Monday as well.

Please be courteous and only take one meal.

CAB Roles and Responsibilities:  Reminder we would like those who hold officer positions to start fulfilling their roles without as much assistance.  Arrangements are being made to collaborate and help with any training.

Open House: If Dr. Cathcart/ Susan, ARNP were to present, what topics would you like discussed that would benefit clients?

Patient Survey: Most took the patient survey last month. What are your thoughts about the survey? Any suggestions on how to improve the survey? (Example: How do you feel about the time it takes to complete the survey)

Patient Survey Results: Current concerns are in the following areas: Dental remains the highest concern at 21.3%. Housing is the second concern at 20.2%, followed by food and diet at 13.2%.

HOPWA/Housing:  What are your thoughts on having our housing coordinator, Jade and CEO Jessica come in to talk about housing to address any questions or concerns you may have? What are some topics you would like to discuss?

CQM Response:

You asked about receiving PrEP in the clinic. At this time, we need a new software person to be able to pull up the data needed to be able to offer PrEP.  Our current data is unable to differentiate between HIV meds and PrEP.

The idea of using audio was discussed during Tuesdays’ CQM meeting. Audreanna and Traci will be meeting with our HIPPA Compliance Officer to discuss further needs, such as privacy notices.

Webpage: What would you like to see included on the CAB webpage? What are your thoughts about adding a portal to the agency webpage to access CAB information?

CQM Report:  At the end of each meeting, please provide any information that would be helpful to the Quality Management Team to work on prior to their next meeting.   (Dental, open house, bylaws updated, etc.)

Raffle:  2- $25 value gifts.  We will be going to 2- $25 gift cards at this time. When CAB begins to grow, will look into the possibility of raffling off more than 2 gift cards.

NEXT MEETING: February 14, 2024 Meeting Adjournment:  

Future Agenda Items:   

• Presentation on HOPWA/Housing- February
• Classes/Presentations for further learning experiences